Refund policy

We want you to love your AllureNL pieces. If something's not right, we offer easy returns and exchanges within 14 days of delivery.

• Items must be returned in their original, unworn condition and packaging.
• Personalized and custom pieces (engraved, initials, numbers) can't be returned unless they arrive faulty.
• To start a return, email allurestorenl@gmail.com with your order number and reason, and we'll send you instructions.
• Return shipping is the customer's responsibility, unless the item arrived faulty or incorrect, in which case we cover it.
• Once we receive your return, refunds are issued to your original payment method, usually within a few business days.

Ships from and returns to Barcelona, Spain.